Find a good limo service isn’t an easy task. New companies have been springing up all across Toronto, with each one offering a wide range of cars; how do you choose the right company then? While it may seem confusing at first, asking some basic questions can help you find the best company for your needs. In the paragraphs below, we have listed some important things you should know to help you make the right decision.
Details information about the limo
So you’re going to rent a limo for that mad party you’re throwing or a business meeting – whatever the occasion, it is very important to know everything about the car you’re actually going to rent. After all, you don’t want any hiccups during the event. What is on paper may differ from reality. If possible, inspect the vehicle yourself, and make sure all the in-car amenities like bar, WiFi, TV, entertainment system, etc. are working fine. Limousines are essentially commercial vehicles and a lot of people go in and out of them every day. But since you’re paying for a premium service, make sure everything is in top-notch condition.
Referrals are a great way to discover new limo rental companies. Ask a friend or business partner who has previously rented a limo. They are more likely to know which companies deliver on the promise and which companies don’t. Take their advice and stick with it.
Reputable limousine companies tend to charge between 15 and 20 percent driver gratuity. If driver’s gratuity isn’t already included in the bill or listed as one of the ‘service charges’, chances are that you’re dealing with a company who does not respect their employees. Now you don’t want to give business to such a company, do you? Ask the limo rental company about driver’s compensation if this is something you want to concern yourself with.
9 to 5 customer support is good; but you know what’s better? 24/7 customer support. Look for companies that offer round the clock support services so that you don’t find yourself unable to reach the limo company in times of need.
Size matters, but not always! Limo rental companies with smaller fleets tend to be more efficient, conscious of their customers’ needs and offer a more personalized service. On the other hand, larger companies with huge fleets tend to have a ‘bureaucratic attitude’. Many of them consider themselves to be too big to fail, which only makes them more likely to fail their customers.
Many people tend to overlook this fine detail, but lack of convenient payment options can be a deal-breaker. It is ideal if your company of choice offers a mobile payment solution, which allows them to accept credit card payments on smartphones and tablets on the go. That makes life easier for you and helps you process everything quickly.
In the end, it is all about customer experience. Read reviews, ask around and make sure the company you have selected has a reputation of delivering outstanding service.